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All registration details will be sent by email registered in our system. Payment information or monthly charges and benefits will be notified to the customer via email or message on the phone through our call center. Make sure that the information filled in our system is the same as the official documents you send for physical identity verification. The e-mail address for contact must be for your own use (personal) - do not fill in with work or company e-mails. For more information or if you have any questions, contact our call center.

Personal Document for Verification

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Document for Application

To verify your identity based on the Cell Phone Improper Usage Prevention Law, you will need to present your identification documents such as driver's license, zairyu card or passport and in case of dual nationality present only the Japanese passport. Digital data must be sent via email during the registration process. In accordance with the Cell Phone Misuse Prevention Act, we will verify the identity of the contractor when requesting to purchase a calling SIM and a data SIM (with SMS) for Golmova Provider. At the time of confirmation, the items described in the required documents must correspond to the data informed at the time of registration.

About types of identity verification documents - The identity verification document must match the name, address and date of birth of the applicant and must be within the expiration date. In the case of any user registration request, in addition to verifying the contractor's identity, it is also necessary to verify the user's identity. If the information is not clear when sending it and you do not have all the data, in the following cases, we may not accept your registration.


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